Help Centre

Delivery and Payment terms

Payment Methods
We accept payments online by Visa, MasterCard, Visa Electron, Maestro, Solo, Switch and Delta.

Website Security
Orders placed via our website are encrypted with a 128-bit SSL connection. Please check the web address begins with https:// when going through to the checkout. This ensures that your connection is secure.

We will aim to despatch your goods the same day if ordered before 3pm and in stock. Please allow up to 5 working days for delivery. Weldydirect only despatch goods once we have received full payment. We despatch all orders by Interlink. Smaller orders will be despatched by Royal Mail.

Please note there will be a surcharge for non-mainland UK and Northern Ireland deliveries. Please call us prior to placing the order.

Missed Deliveries
If you have missed our delivery then please call the number on the reverse of the green card to arrange either pickup or delivery of your goods from your local depot.

Palletised freight
Items too heavy or large to be transported by standard shipment will be sent by pallet. If this is the case for your order, you will receive a freight quote. You will need to provide assistance for unloading individual items over 30kg.

Items requiring assembly
Certain items may need assembly prior to use. All machinery must be fuelled and oiled prior to first use. Hydraulic items may need bleeding or refuelling on receipt. Ordering of these items is on the understanding that the purchaser is competent or has employed someone competent to complete these tasks.

Important information about collections
Unfortunately we cannot allow collections or viewings as some of our products may not be in stock or despatched directly from the manufacturer.

Due to logistical problems beyond our control, delivery to certain parts of the UK may take longer than advertised